Innovation Learning Institute

Privacy Policy

Last updated: June 8, 2025

Our Commitment to Privacy

Innovation Learning Institute is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect information when you use our educational services, visit our website, or interact with our engineering and science programs.

We understand that privacy is fundamental to building trust in educational relationships. This policy explains our practices transparently and provides you with information about your rights and choices regarding your personal information.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when registering for courses, creating an account, filling out forms, or communicating with us. This includes your name, date of birth, educational background, professional experience, and career interests related to engineering and science fields.

Academic Information

We maintain records of your academic progress, course completions, assessment results, project submissions, and research activities. This information helps us provide personalized learning experiences and track your educational achievements throughout our programs.

Technical Information

When you visit our website or use our online learning platforms, we automatically collect certain technical information including your IP address, browser type, device information, operating system, and website usage patterns to improve our services and user experience.

Communication Records

We keep records of communications between you and our institute, including inquiries, support requests, feedback, and correspondence related to your educational experience or our services.

How We Use Your Information

We use your personal information primarily to provide high-quality educational services and support your learning journey in engineering and science disciplines. This includes course enrollment, progress tracking, personalized learning recommendations, and academic support services.

Your information helps us communicate important updates about courses, schedule changes, new program offerings, and educational opportunities that align with your interests and career goals. We also use this data to improve our curriculum and develop new courses based on student needs and industry demands.

Additionally, we analyze aggregated and anonymized data to understand learning patterns, improve our teaching methodologies, and enhance the overall educational experience for all students in our engineering and science programs.

We may also use your information for administrative purposes such as billing, technical support, security monitoring, and compliance with legal requirements or institutional policies.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your information in specific circumstances that support your educational experience or fulfill legal obligations.

We may share your information with educational partners, accreditation bodies, or industry collaborators when necessary to provide coursework, facilitate internships, or enable research opportunities. In such cases, we ensure that these partners maintain appropriate privacy protections.

We may disclose information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, ensure safety, investigate fraud, or comply with legal processes.

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring organization, provided they agree to maintain the same level of privacy protection outlined in this policy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of sensitive data, secure server infrastructure, regular security audits, and strict access controls.

Our staff and faculty receive regular training on privacy and security practices to ensure they understand their responsibilities in protecting student information. We maintain detailed security protocols for handling, storing, and transmitting personal data.

We use industry-standard encryption technologies to protect data in transit and at rest. Our systems are regularly updated with security patches and monitored for potential vulnerabilities or suspicious activities.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of protection available.

Data Retention

We retain your personal information for as long as necessary to provide our educational services and fulfill the purposes outlined in this privacy policy. Academic records are typically maintained for several years after course completion to support transcript requests and continuing education needs.

Some information may be retained for longer periods when required by law, regulation, or legitimate business interests such as research, alumni relations, or historical documentation of our educational programs.

When information is no longer needed, we securely delete or anonymize it according to our data retention schedule and applicable legal requirements.

Your Rights and Choices

You have several rights regarding your personal information. You can request access to your personal data, ask for corrections to inaccurate information, request deletion of your data under certain circumstances, and object to certain processing activities.

You can update your account information, communication preferences, and privacy settings through your student portal. You also have the right to withdraw consent for certain data processing activities, though this may affect our ability to provide some services.

If you wish to exercise any of these rights or have questions about your personal information, please contact our data protection team who will assist you according to applicable privacy laws.

Student Educational Records

As an educational institution, we maintain detailed academic records including enrollment information, course grades, research projects, and degree progress. These records are protected under educational privacy laws and institutional policies governing student information.

You have the right to review your educational records, request amendments to inaccurate information, and control disclosure of your academic information to third parties. We may share educational records with appropriate parties when necessary for educational purposes or as required by law.

Directory information such as your name, program of study, and graduation status may be disclosed unless you specifically request that such information be kept confidential.

International Data Transfers

Our educational programs may involve collaboration with international institutions, research organizations, or technology providers. In such cases, your information may be transferred to countries outside Sri Lanka that have different data protection laws.

When we transfer your information internationally, we implement appropriate safeguards to ensure your privacy is protected according to this policy and applicable legal requirements. These safeguards may include contractual protections, certification schemes, or adequacy decisions.

We will inform you about international transfers when they occur and provide information about the safeguards we have implemented to protect your information.

Children's Privacy

Our educational programs are designed for adult learners and individuals who have completed secondary education. We do not knowingly collect personal information from children under the age of 18 without appropriate parental consent.

If we become aware that we have collected personal information from a child without proper consent, we will take immediate steps to delete that information from our systems and implement additional safeguards to prevent future occurrences.

Parents or guardians who believe their child's information has been collected without consent should contact us immediately so we can address the situation appropriately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you through our website, email, or other appropriate communication methods.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms and practices.

Contact Information

If you have questions about this Privacy Policy, need assistance with your privacy rights, or want to report a privacy concern, please contact our data protection team. We are committed to addressing your inquiries promptly and thoroughly.

For urgent privacy matters or suspected data breaches, please contact us immediately so we can investigate and respond appropriately to protect your information and the privacy of our educational community.

Your Privacy Matters

At Innovation Learning Institute, protecting your privacy is fundamental to our educational mission. We are committed to maintaining transparency about our data practices and ensuring your personal information is handled with the highest level of care and security.